Infrastructure Specialist (30%) - Switzerland Tourism
Posted on: December 16, 2025 | On-Site (Center of Zurich)
Company Name: Switzerland Tourism (Schweiz Tourism)
Reports to: Operations Manager (Infrastructure)
Division: Facilities and Infrastructure
Location: Zurich, Switzerland | Employment Type: Part-Time (30%)
Schedule: On-Site (Office-Centric) | Experience Level: 05+ Years
For Order, Technology, and a Smile in the House!
Switzerland Tourism seeks a dedicated Infrastructure Specialist who brings not just technical expertise, but also a positive attitude and commitment to creating a safe, clean, and welcoming environment. This unique part-time position offers the perfect opportunity for experienced facilities professionals seeking meaningful work with an excellent work-life balance.
About Switzerland Tourism: Promoting Switzerland to the World
Switzerland Tourism (known as Schweiz Tourismus in German, Suisse Tourisme in French, and Svizzera Turismo in Italian) serves as the official national and international promotional authority for Switzerland as the premier destination for holidays, travel, and congress events. Our mission is to showcase Switzerland's extraordinary beauty, diversity, and hospitality to travelers worldwide.
Our Global Presence and Team
With our headquarters strategically positioned in the vibrant center of Zurich and an extensive network of 36 offices spanning 22 international markets, Switzerland Tourism employs 280 dedicated professionals who work every single day to market Switzerland in innovative and unconventional ways. We pride ourselves on creative approaches that position Switzerland as a particularly attractive and diverse travel destination that captivates millions of visitors annually.
Our Zurich headquarters serves as the central hub for our global operations, housing teams responsible for marketing strategy, creative development, partnership management, and organizational support functions. This historic building in the heart of Zurich combines architectural heritage with modern infrastructure, creating an inspiring workplace that reflects the blend of tradition and innovation that characterizes Switzerland itself.
The Role: Infrastructure Specialist - Creating the Foundation for Excellence
As an Infrastructure Specialist at Switzerland Tourism, you will be responsible for the perfect operation, cleanliness, and safety of our building and outdoor areas. While this might sound like a simple facilities role, it's actually a position of significant importance—you make a vital contribution to creating a pleasant and safe environment that enables our 280 employees worldwide and our Zurich-based team members to focus on their mission of promoting Switzerland.
Why This Role Matters
Every successful organization depends on a solid foundation of well-maintained facilities and infrastructure. When heating systems work flawlessly during winter, when spaces are impeccably clean and welcoming, when minor issues are resolved before they become major problems, when outdoor areas are safe and accessible year-round—that's when employees can truly focus on their work without distraction or concern.
Your work creates the physical environment that shapes how employees feel about coming to work each day. A well-maintained, clean, safe building isn't just about compliance or efficiency—it's about respect, professionalism, and creating an environment where people can do their best work. Your positive demeanor and helpful approach further enhance this environment, making you not just a technical specialist but a valued member of the Switzerland Tourism community.
The Part-Time Advantage
This 30% position, structured across three half-days per week (Tuesday, Wednesday, Thursday), offers an ideal work-life balance for experienced professionals. Whether you're seeking to complement other professional activities, pursue personal interests, balance family commitments, or transition toward a more flexible work arrangement, this schedule provides consistency and predictability while maintaining strong connection to meaningful work.
Your Area of Responsibility: Comprehensive Facilities Management
Building Operations, Maintenance, and Upkeep
You will take primary responsibility for the operation, maintenance, and upkeep of our buildings, facilities, and infrastructure. This encompasses conducting regular inspections to identify maintenance needs before they become problems, performing preventive maintenance according to established schedules, coordinating with external service providers when specialized work is required, maintaining detailed records of all maintenance activities and repairs, and ensuring all building systems operate efficiently and reliably.
Your proactive approach to building management means you anticipate issues, plan maintenance strategically, and ensure our facilities consistently meet high standards of functionality and appearance. You'll develop deep familiarity with every aspect of our building's systems and infrastructure, becoming the go-to expert for all facilities-related matters.
Minor Repairs and Manual Work
Execute minor repairs and manual work that keeps our facilities operating smoothly. This includes fixing minor plumbing issues like leaky faucets or running toilets, addressing small electrical problems within your competency and safety parameters, repairing door handles, locks, and other hardware, touching up paint or repairing minor wall damage, replacing light bulbs and basic fixtures, assembling or repairing furniture, and handling various handyman tasks that arise in daily building operations.
Your craftsmanship and technical skills enable you to resolve many issues quickly without requiring external contractors, saving time and resources while ensuring rapid response to employee needs. You know when to handle tasks personally and when to escalate to specialized professionals, demonstrating sound judgment that balances capability with safety and quality.
Control and Monitoring of Technical Installations
Control and monitor our heating, ventilation, and sanitary installations to ensure optimal performance and efficiency. This involves regularly checking heating systems to maintain comfortable temperatures throughout the building, monitoring ventilation systems to ensure proper air quality and circulation, inspecting sanitary installations including toilets, sinks, and water systems, adjusting settings seasonally to optimize energy efficiency while maintaining comfort, identifying and addressing issues promptly to prevent service interruptions, and maintaining awareness of all technical systems' operating parameters and performance indicators.
Your technical understanding enables you to spot anomalies early, make appropriate adjustments, and coordinate with specialized technicians when advanced troubleshooting or repairs are needed. You ensure that these critical systems—often taken for granted when working properly—consistently deliver the comfortable, healthy environment our employees depend on.
Planning, Organization, and Control of Cleaning Work
Plan, organize, and supervise cleaning work to maintain impeccable standards throughout our facilities. This includes developing and implementing cleaning schedules that ensure all areas receive appropriate attention, coordinating with cleaning staff or services to ensure work is completed to specification, conducting quality inspections to verify cleaning standards are consistently met, managing cleaning supplies inventory and ordering materials as needed, addressing special cleaning needs for events or situations, maintaining administrative records of cleaning activities and quality control, and responding promptly to any cleanliness concerns raised by employees.
Your organizational skills and attention to detail ensure that our workspace consistently reflects the professionalism and quality that Switzerland Tourism represents. A clean, well-maintained environment directly impacts employee wellbeing, productivity, and pride in their workplace.
Maintenance of Green Areas, Paths, and Outdoor Spaces
Maintain our green areas, paths, and outdoor spaces to ensure they're safe, attractive, and accessible year-round. This responsibility includes caring for landscaped areas including the garden entrance, keeping paths clear and safe for employee and visitor access, providing winter service including snow removal and ice prevention, managing seasonal outdoor maintenance tasks, ensuring outdoor lighting and fixtures are functional, and maintaining outdoor furniture and equipment.
The outdoor areas represent our first impression to visitors and partners while providing employees with pleasant spaces for breaks and outdoor meetings. Your maintenance ensures these spaces remain inviting and safe regardless of season or weather conditions.
Event Hall Support and Preparation
Provide preparation, support, and assistance for renting and using our event hall. This involves setting up the space according to event requirements including furniture arrangement and equipment placement, ensuring all technical systems (lighting, AV equipment, climate control) are operational, conducting pre-event and post-event inspections, coordinating with event organizers to understand and fulfill their needs, troubleshooting any technical issues during events, and ensuring the space is cleaned and restored after events.
Our event hall serves as an important venue for internal meetings, presentations, and external partner events. Your support ensures every event runs smoothly, reflecting positively on Switzerland Tourism and creating successful experiences for users.
Administrative Tasks and Documentation
Handle various administrative tasks that support effective facilities management. This includes placing orders for materials, supplies, and equipment as needed, maintaining comprehensive maintenance protocols and documentation, generating reports on cleaning activities and quality standards, tracking expenses and budget utilization for facilities operations, maintaining inventory records for tools, equipment, and supplies, and ensuring all required documentation is current and accessible.
Your administrative diligence creates transparency, enables informed decision-making, supports budget management, and ensures continuity of operations even when you're not on-site.
Postal Processing and Errands
Manage postal processing and run errands as needed to support building operations. This includes receiving, sorting, and distributing incoming mail and packages, preparing outgoing mail and coordinating with postal services, purchasing supplies or materials from local vendors when required, transporting items between locations if needed, and handling various logistical tasks that support smooth operations.
These seemingly simple tasks are actually important touchpoints that keep operations flowing smoothly and support your colleagues in their daily work.
Our Requirements: Your Qualifications and Experience
Professional Training and Background
We require completed basic training in the area of business maintenance (Betriebsunterhalt) or in a related profession that provides relevant technical competencies. Suitable backgrounds include electrical installation and systems, plumbing and sanitary technology, school building maintenance (Hauswart), building technology and automation, facility management, or similar technical trades that provide a solid foundation for comprehensive building maintenance work.
Your formal training ensures you have the technical knowledge, safety awareness, and professional standards needed to manage our facilities responsibly and effectively.
Extensive Professional Experience
You bring several years of professional experience specifically in the field of house maintenance or facilities management. This experience has taught you how buildings and systems function, how to anticipate and prevent problems, how to prioritize tasks effectively, how to work safely and efficiently, and how to balance multiple responsibilities in a dynamic environment.
Your experience means you can work with minimal supervision, make sound independent decisions, and bring a depth of practical knowledge that only comes from years of hands-on work in facilities management.
Technical Understanding and Craftsmanship
You possess strong technical understanding across various building systems and trades, enabling you to diagnose problems, implement solutions, and communicate effectively with specialized contractors when needed. Your craftsmanship—the pride you take in doing quality work with attention to detail—ensures every repair, maintenance task, or improvement reflects professional standards.
You understand how different systems interact, recognize when issues might have deeper causes, and apply systematic troubleshooting approaches rather than just addressing symptoms. Your technical competence inspires confidence among colleagues and ensures our facilities receive expert care.
Independent, Reliable, and Responsible Work Approach
Your work style is characterized by independence, reliability, and strong sense of responsibility. You don't require constant supervision or detailed instructions—you understand what needs to be done, plan your work effectively, and execute tasks with minimal oversight. Colleagues can depend on you to follow through on commitments, respond to issues promptly, and maintain high standards consistently.
Your sense of responsibility extends beyond just completing assigned tasks—you take ownership of the entire facilities environment, proactively identifying and addressing issues even when they're not explicitly assigned to you. You're the person who notices things others might miss and takes action to resolve them.
Friendly, Helpful Demeanor and People Skills
You bring a friendly, helpful demeanor and genuinely enjoy contact with people. While your role is primarily technical, you interact daily with employees, visitors, contractors, and service providers. Your positive attitude and helpfulness make these interactions pleasant and productive. You're approachable when colleagues have questions or concerns, patient when explaining technical matters, and consistently professional in all interactions.
Your smile and positive presence contribute significantly to the welcoming atmosphere at Switzerland Tourism. You understand that facilities management isn't just about buildings and systems—it's about creating an environment where people feel comfortable, supported, and valued.
Flexible Working Hours and Availability
You demonstrate willingness to work flexible hours as needed, including occasional early morning or evening assignments for special events, urgent repairs, or situations that require attendance outside regular hours. While your standard schedule is three half-days per week, you understand that facilities management sometimes requires flexibility to address urgent needs or support important events.
Your flexibility and willingness to accommodate special situations when necessary demonstrate professional commitment and reliability that's highly valued in facilities roles.
Language Capabilities
You speak fluent German, which is essential for daily communication with colleagues, coordination with service providers, and understanding technical documentation and regulations. Additionally, foreign language skills—particularly Spanish or Portuguese—are considered an advantage, as they may facilitate communication with cleaning staff, contractors, or service providers from diverse linguistic backgrounds.
Your language abilities contribute to effective communication and smooth coordination across all aspects of facilities management.
What We Offer: Benefits and Work Environment
Versatile, Responsible Position in a Lively Environment
We offer a versatile and responsible position in a lively, dynamic environment. Unlike monotonous work that involves repetitive tasks, this role offers variety—every day brings different priorities, challenges, and opportunities to use your diverse skill set. You'll work in an environment buzzing with creativity and energy, supporting colleagues engaged in innovative tourism marketing while you ensure the physical environment supports their success.
Independence and Creative Freedom
You'll work independently with creative freedom to determine how best to accomplish your responsibilities. We trust you to organize your work, prioritize tasks appropriately, and make decisions within your area of expertise. While support is always available when needed, you'll have the autonomy to approach your work in the way you determine is most effective.
Pleasant Working Atmosphere
Join an organization characterized by a pleasant working atmosphere where colleagues treat each other with respect, appreciation, and good humor. Despite working part-time, you'll be fully integrated into the Switzerland Tourism community, invited to participate in employee events, and valued as an important contributor to organizational success.
Always On-Site Work
This position involves always working on-site at our Zurich headquarters. There's no remote work option because your physical presence is essential to managing facilities effectively. For professionals who appreciate the clear separation between work and personal life that on-site work provides, or who enjoy the social aspects of being physically present in the workplace, this arrangement offers distinct advantages.
Contemporary Employment Conditions
We provide contemporary employment conditions that reflect current best practices in Swiss employment, ensuring fair treatment, appropriate compensation, and comprehensive benefits that support your wellbeing and financial security.
Comprehensive Compensation and Benefits Package
Working Hours and Flexibility
The position entails annual working hours averaging 42 hours per week at 30% workload, spread across three half-days per week on Tuesday, Wednesday, and Thursday. This consistent schedule provides excellent work-life balance and predictability for personal planning. We offer flexible working hours within each half-day, allowing you to organize your time in the way that works best for task completion and personal preferences, while ensuring coverage during key hours.
Note: While the general Switzerland Tourism policy mentions hybrid working possibilities, this particular infrastructure role requires on-site presence and does not include home office options, as your responsibilities require physical presence at our facilities.
Generous Vacation and Time-Off Policies
You'll receive 25 vacation days annually (pro-rated for your 30% workload), increasing to 30 vacation days from age 50. Beyond standard vacation, we offer exceptional flexibility:
- Holiday Purchase: Purchase up to 3 additional weeks of vacation annually for extended travel or personal time
- Unpaid Vacation: Take up to 3 months unpaid vacation for special circumstances like sabbaticals or extended personal projects
- Wedding Holidays and Allowance: Dedicated time off plus financial allowance to celebrate your marriage
- Maternity Leave: Up to 6 months of maternity leave, including 4 months with full continued payment of wages
- Paternity Leave: 2 weeks of paternity leave for new fathers
- Birth Allowance: Financial support celebrating the arrival of new family members
Market-Oriented Compensation and Loyalty Recognition
We provide market-oriented salary appropriate to your qualifications, experience, and the 30% workload of this position. Our compensation philosophy emphasizes fair, equitable pay that recognizes the value of your contributions. Additionally, we offer loyalty bonuses for service anniversaries every five years, celebrating long-term commitment and dedication to Switzerland Tourism.
Social Benefits and Security: Comprehensive Protection
Retirement Planning and Pension Fund
Our pension fund provides substantial retirement security through an average employer contribution of 60% of savings contributions—significantly exceeding typical employer contributions. This generous support helps you build meaningful retirement assets even in a part-time position, ensuring your financial future is secure.
Insurance and Risk Protection
We provide above-average benefits in the event of accident and illness, including private accident insurance with worldwide coverage. This comprehensive protection ensures you're well-supported if unexpected events occur, providing both financial security and peace of mind for you and your family.
Early Retirement Support
The employer provides financial participation in the event of early retirement, offering flexibility in retirement planning and supporting employees who wish to transition to retirement before standard retirement age.
Family Support and Work-Life Balance
Flexible Work-Family Integration
We support balancing work and family through flexible working time models. The part-time nature of this position already provides excellent work-life balance, and we work with employees to accommodate family commitments and personal circumstances within the framework of operational needs.
Family-Related Financial Benefits
We offer higher child allowances than required by law, providing meaningful financial support for families with children. Combined with our birth allowances, generous parental leave policies, and understanding approach to family needs, we create an environment where parents can thrive professionally while fulfilling family responsibilities.
Professional Development and Career Opportunities
Internal Training and Development
Despite the part-time nature of this position, you'll have access to internal further training opportunities covering areas such as language skills, methodological competence, safety training, and technical skill development. Our Brown Bag Lunch sessions provide informal learning opportunities on diverse topics, while Staff and Development Talks ensure regular conversations about your professional growth and aspirations.
External Education Support
We support external education and training when aligned with your role and professional development goals, recognizing that continuous learning benefits both you and the organization.
International Career Opportunities
While this particular role is based in Zurich, Switzerland Tourism's global network of offices presents diverse international career opportunities for talented employees who wish to explore different roles or locations within the organization over time.
Lifestyle Benefits and Perks
Transportation Support
We provide generous participation in SBB (Swiss Federal Railways) and ZVV (Zurich public transport) subscriptions, making your commute more affordable and supporting sustainable transportation. Additionally, we offer free rental e-bikes for those who prefer active, environmentally-friendly transportation options.
Tourism Industry Advantages
Working in tourism comes with unique benefits. You'll receive Reka Checks for vacation and leisure purchases, numerous free tickets from our tourist partners enabling you to experience Swiss attractions firsthand, and preferential conditions with business partners throughout the tourism industry. These perks allow you to explore Switzerland more affordably while deepening your understanding and appreciation of what makes our country special.
Technology and Equipment
Even in a facilities role, you'll have access to necessary technology including MacBook Pro work equipment for administrative tasks, reporting, and communication. Our modern IT infrastructure supports efficient work processes and seamless communication with colleagues.
Work Environment and Community
Employee Events and Activities
We organize various employee events throughout the year that bring our team together, joint sporting activities that promote health and camaraderie, and annual weekends for employees that create lasting memories and strengthen relationships across the organization. As a valued team member, you're welcome to participate in these activities and be part of the Switzerland Tourism community.
Historic Office with Modern Infrastructure
Work in our historic office space in the center of Zurich, which combines architectural character with modern infrastructure. The building itself—which you'll help maintain—represents the blend of tradition and innovation that characterizes Switzerland. You'll work in an environment featuring contemporary amenities including a cafeteria for meals and informal gatherings, showers and changing rooms supporting active lifestyles, and all the facilities and systems needed to support our 280-employee global organization.
Your role ensures this inspiring environment remains safe, clean, functional, and welcoming every single day—a contribution that shouldn't be underestimated.
Join Our Team: Creating the Foundation for Success
This Infrastructure Specialist position offers a unique opportunity to contribute meaningfully to an organization with an inspiring mission while enjoying excellent work-life balance through part-time employment. Your technical expertise, positive attitude, and commitment to excellence will help create the safe, clean, comfortable environment that enables our colleagues to promote Switzerland effectively to the world.
Every system you maintain, every repair you complete, every outdoor area you keep accessible, and every smile you share contributes to the Switzerland Tourism experience—not just for our employees, but indirectly for the millions of travelers who experience Switzerland through our marketing and promotion efforts.
If you're an experienced facilities professional seeking meaningful part-time work with an organization that values your contributions, respects your expertise, and offers comprehensive benefits, we encourage you to apply.
About Switzerland Tourism
Switzerland Tourism is the national tourism organization responsible for promoting Switzerland as a premier destination for holidays, travel, and congress events. With headquarters in Zurich and 36 offices in 22 international markets, our 280 employees work daily to showcase Switzerland's extraordinary beauty, diversity, and hospitality to travelers worldwide.
Visit: Switzerland.com
Switzerland Tourism - Creating the foundation for promoting Switzerland to the world
Headquarters: Zurich, Switzerland | Global Network: 36 offices in 22 markets | 280 employees worldwide
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