Business Development Operations Manager - Crisil Limited
Posted on: December 18, 2025 | Mid-Level
Company Name: Crisil Limited (Company of S&P Global)
Division: Business Development & Sales Operations
Location: Dubai, United Arab Emirates
Employment Type: Full-Time (Monday-Friday)
Schedule: On-Site (Field Sales) | Experience Level: 03-05 Years
About Crisil Limited
Crisil Limited stands as a leading global analytics company dedicated to making markets function better through innovation, expertise, and relentless analytical excellence. As a bold organization powered by deep domain knowledge and cutting-edge analytics capabilities, Crisil collaborates seamlessly with clients worldwide to deliver mission-critical insights that amplify success and drive meaningful business outcomes.
With a strong presence across global markets, Crisil has established itself as a trusted partner for financial institutions, corporations, and government entities seeking to navigate complex market dynamics and make informed strategic decisions.
Life at Crisil: Be the Impact
At Crisil, you don't just build a career—you create lasting impact that transforms individuals, businesses, and society. Our "Life@Crisil" philosophy centers on empowering employees to unlock their full potential through:
Purpose-Driven Growth: Drive meaningful change with a strong sense of purpose that extends beyond traditional business metrics.
Caring Culture: Experience a people-first environment that encourages continuous learning, innovation, and professional development at every career stage.
Collaborative Excellence: Work alongside the brightest minds in the industry, drawing inspiration from diverse perspectives and expertise.
Attractive Rewards: Benefit from a comprehensive rewards and benefits program designed to recognize your contributions and accelerate your growth trajectory.
Ethical Foundation: Build your career on strong ethical principles without compromise, ensuring sustainable success for all stakeholders.
Continuous Learning: Thrive in an environment where ideas and opinions are valued, and continuous learning is embedded in the organizational DNA.
The Opportunity: Business Development Operations Manager
We are seeking a dynamic Business Development Operations Manager to join our Dubai team and drive excellence in bid management, sales operations, and strategic business development for large-scale IT projects in the banking sector. This pivotal role offers the opportunity to shape sales strategies, optimize operations, and contribute directly to Crisil's growth trajectory in the Middle East region.
Key Responsibilities
Bid Management Excellence
As the cornerstone of our bid process, you will manage the complete lifecycle from opportunity identification through proposal submission for complex IT banking projects:
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End-to-End Ownership: Lead comprehensive bid processes ensuring quality, compliance, and competitive positioning throughout each stage.
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Client Intelligence: Develop deep understanding of client requirements, preferences, and evaluation criteria to create compelling, tailored proposals.
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Strategic Collaboration: Partner with sales teams, subject matter experts, and cross-functional stakeholders to craft winning bid strategies that differentiate Crisil in competitive landscapes.
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Compliance Assurance: Ensure all proposals align with company policies, procedures, and industry best practices while meeting regulatory requirements.
Sales Operations Leadership
Transform sales performance through data-driven insights and operational excellence:
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Performance Analytics: Design and maintain sophisticated sales performance metrics, dashboards, and reports tracking progress, pipeline development, and conversion optimization.
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Data-Driven Insights: Analyze sales data to identify emerging trends, untapped opportunities, and areas requiring strategic intervention.
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Pipeline Management: Provide comprehensive support for sales forecasting, pipeline management, and opportunity qualification to enhance team effectiveness.
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Sales Enablement: Develop and maintain sales playbooks, enablement materials, and tools that empower the sales team to achieve ambitious targets.
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Contract Coordination: Collaborate with legal teams to facilitate agreement formation and contract management processes.
Sales Strategy and Planning
Drive business growth through strategic market positioning and opportunity development:
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Strategic Development: Create and execute sales strategies targeting new business opportunities within the banking sector across the Middle East region.
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Market Intelligence: Conduct thorough market research and competitor analysis to maintain current knowledge of industry trends, emerging technologies, and best practices.
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Account Planning: Work collaboratively with sales teams to develop comprehensive account plans, sales plans, and opportunity-specific strategies.
Collaboration and Communication
Serve as a central hub for stakeholder engagement and information flow:
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Cross-Functional Alignment: Foster strong working relationships across sales, technical, and operational teams ensuring seamless communication and coordinated efforts.
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Executive Reporting: Provide regular, insightful updates on bid progress, sales performance, and market dynamics to senior management and key stakeholders.
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Relationship Building: Cultivate and maintain strong relationships with clients, strategic partners, and internal stakeholders to support long-term business success.
Requirements
Education
Bachelor's degree in Business Administration, Marketing, or related field required. Advanced degrees or professional certifications in sales, business development, or project management are advantageous.
Professional Experience
3-5 years of proven experience in bid management, sales operations, or related roles, preferably within the IT industry with specific focus on banking sector solutions. Experience managing complex B2B sales cycles and large-scale project proposals is highly valued.
Technical Skills
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Industry Expertise: Strong understanding of IT industry dynamics, banking domain requirements, and sales operations best practices.
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Strategic Capabilities: Excellent bid management, sales strategy development, and planning skills with demonstrated success in competitive environments.
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Analytical Proficiency: Advanced analytical, problem-solving, and communication skills with ability to translate complex data into actionable insights.
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Technical Tools: Proficient in MS Office suite, particularly Excel for data analysis, PowerPoint for presentations, and Word for documentation.
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CRM Experience: Familiarity with CRM systems such as Salesforce.com is a significant plus.
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Deadline Management: Proven ability to thrive in fast-paced environments while meeting tight deadlines and managing competing priorities.
Personal Qualities
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Results Orientation: Highly motivated individual with demonstrated track record of achieving and exceeding targets.
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Team Collaboration: Exceptional team player with strong collaboration and interpersonal communication skills.
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Independence: Ability to work autonomously, manage multiple priorities simultaneously, and drive initiatives to completion.
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Adaptability: Flexible mindset capable of navigating changing market conditions and organizational needs.
Why Join Crisil in Dubai?
Dubai offers a dynamic business environment at the crossroads of global commerce, providing unparalleled opportunities for professional growth and cultural experiences. As part of Crisil's Dubai team, you'll contribute to our expansion in one of the world's most vibrant financial centers while building a career that makes a genuine impact.
Application Process
Ready to unlock the next chapter of your career? Apply now to join Crisil Limited as a Business Development Operations Manager and be the impact that transforms the world of financial analytics and business intelligence.
Crisil Limited is an equal opportunity employer committed to diversity and inclusion in the workplace.
