Partner Solution Manager
Posted on: November 28, 2025 | On-Site
Company Name: Apsflyer.com
Reports to: Division Head Of Partner Solution
Division: Global Client Service
Location: Bangalore, India | Employment Type: Full-Time
Schedule: On-Site (Office-Centric) | Experience Level: 03+ Years
About #LifeatAF
what defines #LifeatAF? How can we capture the essence of our organizational DNA in one compelling statement? The truth is, our culture is far more than words on a page—it's the living, breathing manifestation of our people. At AppsFlyer, every team member embodies a distinctive combination of qualities that sets us apart in the industry: approachable yet consummate professionals, tenacious yet remarkably versatile, challenging yet genuinely collaborative team members, and respected as both colleagues and valued mentors who invest in each other's growth.
This is more than just a workplace—it's a thriving community where innovation flourishes, diverse perspectives are not just welcomed but actively celebrated, and everyone plays a vital role in our collective success story. We've built an environment where curiosity is rewarded, bold ideas are encouraged, and professional development is woven into the fabric of daily life. Whether you're collaborating with colleagues in your local office or partnering with teams across continents, you'll find a culture that values authenticity, excellence, and the unique contributions each person brings to the table.
The Opportunity
We're seeking an exceptional Partner Solutions Manager to join our dynamic and rapidly growing India team in Bangalore, one of the world's most vibrant technology hubs. This role sits at the strategic intersection of technology, client success, and partnership development, offering a unique opportunity to make a significant and measurable impact on both local and global partnerships within the fast-evolving mobile advertising ecosystem.
The ideal candidate brings a genuine passion for mobile advertising technology combined with a proven track record of delivering outstanding service and comprehensive support to industry stakeholders. In this multifaceted position, you'll serve as a trusted advisor and strategic partner, helping our diverse portfolio of partners navigate AppsFlyer's sophisticated partner-facing technology stack while sharing industry-leading best practices that drive their success and competitive advantage. You'll be the critical bridge between our partners' evolving needs and AppsFlyer's innovative solutions, ensuring seamless integration experiences and maximum value realization across all touchpoints.
This role demands someone who not only survives but genuinely thrives in fast-paced, high-growth environments, finding energy and motivation in developing new opportunities and forging lasting relationships within a truly global organization. You'll be driving meaningful engagement strategies and implementing scalable one-to-many communication programs with regional partners across diverse markets, time zones, and cultural contexts. Your work will directly influence partner satisfaction, retention, and ultimately, the success of AppsFlyer's partner ecosystem.
Key Responsibilities
As a Partner Solutions Manager, you'll wear multiple hats and tackle diverse, intellectually stimulating challenges on a daily basis. Your core responsibilities will span technical support, relationship management, education, and strategic consultation:
- Partner Support Excellence: You'll serve as the go-to expert for incoming inquiries from ad networks, agencies, and marketing technology partners, addressing complex technical questions and challenges related to AppsFlyer's comprehensive product offerings. Your deep expertise will help partners overcome obstacles, optimize their implementations, and maximize their platform utilization. You'll need to quickly understand each partner's unique business model, technical infrastructure, and goals to provide tailored solutions that drive real results.
- Technical Problem-Solving and Investigation: Conduct thorough investigations into potential fraud cases, analyze discrepancies in data reporting, and identify misconfigurations that may be impacting partner performance or data integrity. Your analytical mindset and attention to detail will be crucial in maintaining the integrity and effectiveness of partner integrations while protecting both AppsFlyer and our partners from fraudulent activities. You'll work with sophisticated tools and methodologies to diagnose issues and implement preventative measures.
- Ambassador and First Point of Contact: Serve as AppsFlyer's professional ambassador, representing the company as the primary contact point for both new and existing partners throughout their journey with us. Your professionalism, technical knowledge, and interpersonal skills will shape partners' perceptions and experiences with our platform, directly influencing satisfaction scores and long-term partnership success. You'll be responsible for creating positive first impressions and maintaining strong relationships that stand the test of time.
- Partner Enablement and Onboarding: Guide new partners through AppsFlyer's extensive product suite with patience and expertise, helping them understand and unlock the full potential of their integration from day one. You'll transform initial implementations into powerful, revenue-generating partnerships by ensuring partners understand not just the "how" but also the "why" behind best practices. Your onboarding excellence will set the foundation for long-term partner success and advocacy.
- Educational Leadership and Training Development: Develop, design, and deliver engaging training sessions, one-on-one calls, group workshops, and large-scale webinars that educate existing partners about AppsFlyer's evolving product solutions, new features, and industry best practices. Your ability to communicate complex technical concepts clearly and compellingly will empower partners to achieve better results and stay ahead of industry trends. You'll create educational content that resonates with diverse audiences, from technical implementers to strategic decision-makers.
- Subject Matter Expertise and Knowledge Development: Take ownership of specific technical domains, product areas, and operational processes, becoming the recognized expert within the Partner Solutions team. You'll continuously expand both your own knowledge and the collective capabilities of the entire team, documenting best practices, creating internal resources, and sharing insights that elevate everyone's performance. Your expertise will be sought after by colleagues across departments.
- Product Innovation Influence and Feedback Management: Maintain active, structured feedback loops with internal teams across the organization, providing valuable insights from the front lines that shape product development direction, feature prioritization, and roadmap decisions. Your unique position interfacing daily with partners gives you invaluable perspective on what features, improvements, and innovations will drive the most value. Product teams will rely on your input to build solutions that truly meet market needs.
- Cross-Functional Collaboration and Solution Development: Work closely with R&D engineers, Product Management, Data Analysts, and Integration Engineers to develop creative, technically sound, and effective solutions that address complex partner challenges and enhance their success. You'll participate in cross-functional projects, contribute to product discussions, and help ensure that partner perspectives are represented in important company decisions. Your collaborative approach will help break down silos and drive better outcomes for everyone.
- Strategic Account Growth and Expansion: Identify opportunities to deepen partner engagement, expand product adoption, and increase the strategic value partners derive from their AppsFlyer integration. You'll proactively reach out to partners with relevant use cases, new feature announcements, and optimization recommendations that demonstrate your commitment to their success beyond just solving immediate problems.
Required Qualifications
We're looking for candidates who bring a powerful combination of technical expertise, relationship management skills, and genuine passion for partner success:
- 3+ years of hands-on experience in technical account management, solutions engineering, or technical support roles within international advertising technology, marketing technology, or SaaS companies, with demonstrable success in partner satisfaction and retention
- Deep, practical familiarity with the mobile app ecosystem and its continuously evolving landscape, including understanding of attribution, analytics, fraud prevention, and audience segmentation technologies
- Exceptional written and verbal communication skills in English, with the ability to explain complex technical concepts to both technical and non-technical audiences clearly and persuasively
- Superior analytical abilities with a strongly data-driven approach to problem-solving, troubleshooting, and decision-making
- Self-motivated learning attitude with insatiable curiosity about emerging technologies, industry trends, and best practices
- Genuine passion for delivering best-in-class customer service experiences that exceed expectations and create lasting partner loyalty
- Proven ability to manage multiple priorities simultaneously while maintaining high quality standards and meeting deadlines in a fast-paced environment
- Strong interpersonal skills with the ability to build trust and credibility with diverse stakeholders across cultures and professional backgrounds
Bonus Qualifications
Stand out from the crowd and enhance your candidacy with:
- Strong written and verbal communication skills in regional languages beyond English, enabling you to serve partners across India and Southeast Asia more effectively
- Technical proficiency in SQL, Python, JavaScript, or other programming languages that enable deeper troubleshooting and data analysis
- Hands-on experience with customer success platforms like Zendesk, CRM systems like Salesforce, or business intelligence tools like Looker
- Previous experience in the mobile advertising, app marketing, or attribution technology space
- Familiarity with mobile measurement partner (MMP) technologies and industry standards
- Experience presenting to large audiences or conducting training programs
- Referral from a current AppsFlyer team member who can vouch for your skills and cultural fit
Why Join AppsFlyer?
Beyond this exciting role, you'll be joining a company at the forefront of mobile marketing innovation. AppsFlyer is the industry leader in mobile attribution and marketing analytics, trusted by thousands of brands and partners worldwide. You'll work with cutting-edge technology, collaborate with brilliant colleagues, and have the opportunity to shape the future of mobile advertising.
Our Commitment to Diversity and Inclusion
As a global company operating across 19 countries with 25 offices worldwide, AppsFlyer reflects the beautiful diversity and rich tapestry of our multicultural world. We're deeply committed to ensuring equal opportunities for all employees and actively recruit diverse talents to our global teams without consideration of race, gender, culture, sexual orientation, religion, age, or any other dimension of diversity.
We genuinely value and actively encourage curiosity, diversity, and innovation from everyone—our employees, customers, and partners alike. We believe that diverse teams make better decisions, build better products, and create better experiences for our global customer base. Our inclusive culture ensures that every voice is heard, every perspective is valued, and everyone has the opportunity to grow and succeed.
As our CEO, Oren Kaniel, powerfully states: "As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In." This philosophy drives everything we do, from professional development programs to work-life balance initiatives to creating an environment where everyone can bring their authentic selves to work.
Join us in Bangalore and become part of a team that's not just participating in the mobile advertising landscape—we're actively transforming it, one innovative solution and successful partnership at a time!
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