Account Executive (ROW)
Posted on: January 06, 2026 | Noida, Uttar Pradesh
Company Name: SaaS Labs (JustCall)
Reports To: Sales Manager/ Regional Sales Director
Division: Revenue & Growth | Employment Type: Full-Time
Location: Noida, Uttar Pradesh, India
Schedule: On-Site | Experience Level: 05 + Years
The Company Behind the Products: Where Talk Becomes Transformation
Every business in the world talks about "better customer conversations." Most of them are just talking. At SaaS Labs, we're actually building the products that make those better conversations happen—at scale, with intelligence, and with measurable impact.
From JustCall to CallPage to ServiceAgent.ai, we're helping thousands of businesses across the globe fundamentally transform how they communicate with their customers. We're not building incremental improvements to old solutions. We're reimagining what business communication can be in an AI-first world.
Here's where we stand today: With over 300 talented professionals across India, the United States, and expanding globally, we're at a critical inflection point. Artificial intelligence is reshaping business communication in ways that seemed like science fiction just a few years ago, and we're leading that transformation.
What's it like to work here? Total ownership. We're not a company where you follow rigid scripts or wait for permission to make decisions. We're a team that moves with purpose, builds with genuine ambition, and finds deep satisfaction in seeing our work create real, measurable impact for the businesses we serve.
And if you're already nodding along, feeling that spark of excitement, then let's start the conversation.
The Flagship Product: JustCall - Leading the AI Communication Revolution
With JustCall, we're not just participating in the evolution of business communication—we're leading it. We're fundamentally changing how sales and service teams connect with their customers using cutting-edge AI across calls, texts, emails, WhatsApp, and whatever communication channels emerge next.
JustCall is a sophisticated multichannel communication system that currently helps over 7,000 customers serve their own customers better. We're talking about 24/7 AI Agents that never sleep, seamless integrations with the tools businesses already use and depend on, and forward-looking features that anticipate where business communication is headed, not just where it is today.
Our customers span industries, from fast-growing startups to established enterprises, from real estate and healthcare to e-commerce and financial services. They're in North America, Europe, Asia-Pacific, Latin America, the Middle East, and Africa. They trust JustCall to power millions of customer conversations every single day.
And the market opportunity? It's massive and growing exponentially as AI adoption accelerates globally.
About the Role: Driving Growth Across Global Markets
We're looking for an exceptional Account Executive focused on Rest of World (ROW) markets who will be instrumental in driving JustCall's next phase of explosive growth. This isn't your typical sales role where you're just processing inbound leads or making cold calls from a list. This is a position where you'll have genuine ownership over building relationships with prospective clients across diverse global markets and transforming them into successful, happy JustCall customers.
You'll be handling high-velocity sales cycles that span the complete journey from initial discovery and compelling product demonstrations to skilled negotiation and successful deal closure. You'll be working with businesses across different industries, sizes, and geographies—each with unique needs, challenges, and opportunities.
This role is perfect for someone who is passionate about solving real business problems through technology, humble enough to listen deeply to customer needs, and thrives in a high-velocity sales environment where every day brings new challenges and opportunities.
Location: This position is based in our Noida office, working on-site where you'll collaborate closely with your sales team, product experts, and customer success colleagues to deliver exceptional experiences to prospects and customers.
What We'll Count on You For: Your Core Responsibilities
Identify and Qualify High-Potential Prospects
You'll be responsible for identifying high-potential prospective users from both inbound leads generated by our marketing efforts and outbound prospects you identify through strategic prospecting. You'll quickly assess fit, understand their business challenges, and determine whether JustCall can deliver meaningful value. You'll separate the tire-kickers from the genuine buyers, focusing your energy where it matters most.
Own the Complete Sales Cycle
You'll own the full sales cycle from initial lead contact through discovery, demonstration, proposal, negotiation, and final closure for businesses across Rest of World markets. This means you're not handing off prospects to someone else after the first call—you're seeing it through to the finish line. You'll be the primary relationship owner, the trusted advisor, and the person who ultimately asks for the business and closes the deal.
Master Complex, Multi-Stage Sales
You'll manage multiple customers simultaneously at various stages of the JustCall buying cycle. On any given day, you might be conducting a first discovery call with a prospect in Singapore, delivering a technical demonstration to decision-makers in Dubai, negotiating terms with a company in Brazil, and closing a deal with a business in South Africa. You'll need exceptional organizational skills, systematic follow-up, and the ability to context-switch seamlessly.
Become a Product Expert and Value Communicator
You'll consistently work to deepen your understanding of JustCall and become a genuine expert on our product value propositions. You won't just know what features exist—you'll understand why they matter, how they solve real business problems, and how to articulate that value in ways that resonate with different buyer personas, from frontline sales managers to C-level executives.
Serve as the Voice of the Customer
You'll act as the critical voice of the customer within SaaS Labs, collecting feedback, identifying patterns in objections or feature requests, and driving continuous improvement across all areas of the business—including product development, marketing messaging, and customer success processes. Your insights from frontline conversations with prospects will directly influence our product roadmap and go-to-market strategy.
Navigate Complex Stakeholder Environments
You'll be proficient in navigating complex and dynamic sales environments with strong emphasis on effective stakeholder management. Modern B2B purchases rarely involve just one decision-maker. You'll need to identify all the stakeholders in a buying decision, understand their individual priorities and concerns, and orchestrate consensus across technical evaluators, budget holders, end users, and executive sponsors.
Manage and Close Strategic Deal Cycles
You'll have proven experience managing and closing strategic deal cycles that include multiple business units and stakeholders. You'll be comfortable with longer sales cycles when necessary, managing complex procurement processes, negotiating with purchasing departments, and maintaining momentum even when deals seem to stall.
What You'll Be Selling: Understanding the JustCall Value Proposition
To be successful in this role, you need to understand not just what JustCall does, but why it matters to businesses. Here's what you'll be selling:
For Sales Teams: The ability to make more calls, have more conversations, and close more deals through intelligent automation, AI-powered insights, and seamless CRM integration. Sales leaders can finally get visibility into what's actually happening on calls and coach their teams effectively.
For Support Teams: The power to handle customer inquiries across every channel from a single interface, with AI assistance that helps resolve issues faster, and analytics that identify recurring problems before they escalate.
For Operations Leaders: A unified communication platform that eliminates tool sprawl, provides comprehensive reporting and analytics, ensures compliance with recording and data regulations, and scales seamlessly as the business grows.
The Competitive Advantage: Unlike legacy phone systems that bolt on AI as an afterthought, JustCall is built AI-first. Unlike point solutions that only handle one channel, JustCall unifies all customer communication. Unlike enterprise software that takes months to implement, JustCall can be deployed in days.
What'll Make You a Great Match: Required Skills and Experience
Proven Sales Track Record
You bring a minimum of 5 years of end-to-end B2B sales experience, including hands-on prospecting experience. You've ideally worked at a technology company, preferably in the SaaS space, and you have a documented track record of top performance. You've consistently hit or exceeded quota. You've been recognized as a top performer. You have the numbers to prove it.
Full-Cycle Sales Expertise
You're not someone who only knows how to demo or only knows how to close. You're comfortable and effective across the entire sales process—from initial outreach and qualification through discovery, solution positioning, handling objections, negotiating commercial terms, and ultimately closing business.
Complex Deal Experience
You have real experience managing strategic deal cycles that involve multiple business units, multiple stakeholders, and navigating the complexity of modern enterprise buying processes. You know how to identify champions, neutralize detractors, and build consensus across diverse groups with different priorities.
International Market Awareness
Since this role focuses on Rest of World markets, you should have cultural awareness and sensitivity when working with prospects across different regions. Understanding time zone management, communication style differences, and regional business practices will be important. Experience selling into international markets is highly valuable.
Exceptional Communication Skills
You're a highly adaptable, collaborative, and strong communicator who can work effectively with cross-functional teams. You can articulate complex value propositions simply. You can tailor your message to different audiences. You can write compelling proposals and emails. You can present confidently to senior executives. You listen as well as you talk.
Tech-Savvy and Tool-Proficient
You're comfortable with modern sales technology—CRM systems (ideally Salesforce or HubSpot), sales engagement platforms, communication tools, and productivity software. You leverage technology to work more efficiently and effectively.
Resilience and Coachability
Sales is hard. You'll face rejection regularly. You'll lose deals you should have won. You'll have tough quarters. What matters is resilience—the ability to learn from setbacks, adapt your approach, and keep pushing forward. You're coachable, always looking to improve, and you don't take feedback personally.
A Day in Your Life: What This Role Actually Looks Like
Let's be concrete about what a typical day might look like:
Morning: You start by reviewing your pipeline in the CRM, preparing for three scheduled calls—a discovery call with a UK-based real estate company, a technical demo for a healthcare provider in Australia, and a negotiation call with a prospect in the UAE who's ready to move forward but has pricing concerns.
Mid-Morning: You conduct the discovery call, uncovering that the real estate company is struggling with missed leads because their current system doesn't integrate with their CRM. You identify this as a perfect fit and schedule a demo for later in the week.
Afternoon: Your demo with the Australian healthcare provider goes well. The IT manager loves the technical capabilities, but you need to schedule a follow-up with the CFO to discuss ROI. You immediately send a follow-up email summarizing the demonstration and proposing times that work across time zones.
Late Afternoon: Your negotiation call initially hits resistance on pricing, but by understanding the prospect's budget constraints and demonstrating the cost savings from consolidating three separate tools into JustCall, you reach agreement on terms. You send the contract within an hour.
End of Day: You update all your opportunities in the CRM, log your activities, send thoughtful follow-up emails to prospects you spoke with, and plan tomorrow's priorities. You also join a quick team call where everyone shares a win from the day and one challenge they're working through.
That's the rhythm—high-activity, customer-focused, results-oriented, and collaborative.
Why This Role Matters: The Impact You'll Create
Let's talk about real impact. When you successfully sell JustCall to a business:
- Their sales team makes more money because they're having more quality conversations with prospects
- Their support team resolves customer issues faster, leading to higher satisfaction and retention
- Their operations become more efficient, reducing costs and increasing profitability
- Their customers have better experiences across every interaction
You're not just selling software. You're helping businesses transform how they communicate, which directly impacts their growth, their team's success, and their customers' experiences.
And for SaaS Labs? Every deal you close accelerates our growth trajectory, validates our product vision, and enables us to invest more in innovation. You're directly contributing to building something significant.
Because Life's Too Short For Boring Jobs: Our Benefits and Culture
Flexible Time Off
Take time off when you need it to recharge. We trust you to manage your energy and schedule responsibly. High performance requires periods of rest—we get that.
Results-Oriented Culture
We don't track hours; we measure impact. Work when you're most productive, as long as you show up for your team and customers. If you hit your numbers working your own way, we're happy.
Competitive Compensation
Your total compensation package—base salary plus commission—will reflect your skills, your experience, and the value you bring. We pay for performance, and top performers earn top compensation.
Annual Company Gatherings
Once a year, we trade Zoom calls for real hugs and high-fives, gathering somewhere nice and sunny to connect, recharge, celebrate wins, and build relationships beyond Slack and email.
Comprehensive Health Coverage
We provide extensive physical and mental health coverage for you, your partner, and your family. Healthcare shouldn't come with fine print, stress, or surprise bills.
Equal Opportunity Commitment
SaaS Labs takes genuine pride in being an equal opportunity employer. We believe diverse teams build better products, which is why we're deeply committed to making hiring and employment decisions free from bias based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity, sexual orientation, or any other characteristic.
Ready to Drive Growth Across Global Markets?
If you're excited about selling a product that genuinely transforms businesses, if you thrive on the challenge of complex sales cycles and diverse markets, if you want to be part of a company at an inflection point where your contributions directly impact our trajectory—we want to meet you.
Apply now and help us power the future of business communication across the globe.
Bring your sales expertise, bring your hunger to win, bring your commitment to customer success. Let's build something exceptional together.
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