Seasonal Operations Technical Specialist
Posted on: January 15, 2026 | Job Requisition:2025-14714
Company Name: H & R Block | Application Deadline: Open Until Filled
Division: Retail Operations | Reports To: District Operation Coordinator
Location: Coudersport, Pennsylvania , United States
Employment Type: Seasonal-Corporate | Schedule: Seasonal (Tax-Season)
Team: Retail tax Leadership & Operations | Experience Level: 5+ Years
About H&R Block: A Legacy of Service Excellence
Since our founding in 1955, H&R Block has stood as an unwavering leader in tax preparation services, financial solutions, and small business support across North America and beyond. With a robust network spanning 70,000 dedicated associates and 9,000 retail tax locations throughout the United States, Canada, Australia, Ireland, and India, we have built a reputation for excellence that has helped millions of clients navigate their financial journeys with confidence.
At H&R Block, we are driven by a singular purpose: to provide help and inspire confidence in our clients and communities everywhere. This commitment extends beyond our client relationships to our internal culture, where every associate feels a genuine sense of belonging in an inclusive workplace that honours our amazing history while maintaining a sharp focus on our innovative future. Our connected culture defines who we are and shapes how we work together to achieve our strategic objectives, accelerate our digital transformation, and deliver extraordinary results for those we serve.
This is an exceptionally exciting time to join the H&R Block family as we continue to evolve, innovate, and lead the industry into the future of tax preparation and financial services.
Position Overview: Your Role as Operations Technical Specialist
As a Seasonal Operations Technical Specialist with H&R Block, you will assume a pivotal role in ensuring office readiness and operational excellence across our extensive tax office network. This hands-on position combines technical expertise with operational support, making you an essential contributor to the success of our tax season operations.
Your responsibilities will encompass a diverse range of operational and technical tasks designed to keep our offices functioning at peak performance. From basic technology setup and troubleshooting to supply delivery and routine maintenance, you will be the boots-on-the-ground professional ensuring that every H&R Block location meets our exacting brand standards and operational requirements.
Working in close collaboration with field leadership, including District Operation Coordinators and Operations Technical Analysts, you will serve as a critical link in our operational chain, ensuring that our tax professionals have the resources, technology, and environment they need to deliver exceptional service to our clients throughout the tax season.
This position offers an outstanding opportunity for individuals who thrive in dynamic environments, enjoy variety in their daily work, and take pride in supporting operational excellence through hands-on technical and maintenance activities.
Day-to-Day Responsibilities: What You'll Accomplish
Facility Maintenance and Office Standards
You will perform essential building maintenance tasks that keep our offices safe, functional, and professionally presented. This includes replacing light bulbs and ceiling tiles, cleaning HVAC vents to ensure proper air quality, conducting minor low-voltage electrical work, and addressing minor damages that may occur during normal office operations. Your attention to detail will ensure that every location reflects the professional standards that H&R Block clients expect and deserve.
Supply Chain and Logistics Management
A critical component of your role involves the timely and organized delivery of supplies and materials to and from tax office locations throughout your assigned territory. You will maintain careful tracking of inventory, ensure that offices have the materials they need when they need them, and coordinate the efficient movement of resources across multiple locations. Your organizational skills and reliability will directly impact office productivity and client service quality.
Seasonal Office Setup and Closure
During the critical periods of tax season opening and closing, you will play a central role in transforming spaces into fully operational H&R Block locations. This includes setting up offices according to detailed planograms, installing window clings and branded signage, setting up electrical lightboxes and open signs, performing custodial work to ensure cleanliness, and conducting comprehensive checks to confirm that every aspect of the office meets our brand standards. Your work during these transition periods sets the foundation for successful tax season operations.
Technology Setup and Support
Working under the guidance of District Operation Coordinators and Operations Technical Analysts, you will set up, shut down, and provide ongoing support for PC hardware across multiple office locations. This includes unboxing and configuring new equipment, troubleshooting hardware issues, maintaining an inventory of district technology resources, and tracking hot spare computer equipment to ensure rapid replacement when needed. You will document hardware problems and their resolution within our ticketing system, creating valuable records that support continuous improvement in our technical operations.
Professional Development and Collaboration
You will participate in all required training relevant to your position, staying current with departmental supported products and systems. This commitment to continuous learning ensures that you can provide increasingly sophisticated support as technology evolves and as you gain experience within the organization. You will also perform other duties as assigned, demonstrating the flexibility and teamwork that characterize successful H&R Block associates.
Qualifications: What You Bring to Our Team
Educational Background
We require a high school diploma or equivalent educational credential as the foundation for this position. This baseline education demonstrates your commitment to completing important objectives and provides the fundamental skills necessary for success in this role.
Technical Knowledge and Skills
You should possess working knowledge of Outlook and Microsoft Suite applications, including any virtual collaboration tools used in modern business environments. Basic IT knowledge is essential, including demonstrated ability to set up, maintain, and troubleshoot computer hardware systems. While you don't need to be a certified IT professional, you should be comfortable working with technology and capable of learning new systems quickly.
Physical Requirements and Transportation
This position requires reliable transportation to travel between office locations as needed throughout your assigned territory. You must be able to work independently, managing your time and priorities without constant supervision. Physical requirements include the ability to lift up to 55 pounds regularly, as you will be moving equipment, supplies, and materials as part of your daily responsibilities.
Professional Competencies
We seek candidates who demonstrate strong decision-making, analytical, and problem-solving skills. You should be able to assess situations, identify issues, and implement effective solutions with appropriate escalation when necessary. Organization, prioritization, and project coordination skills are essential, as you will be managing multiple tasks and locations simultaneously.
Effective oral, written, and interpersonal communication skills are critical for success in this role. You will interact with associates at all levels of the organization, from office staff to district leadership, and must be able to communicate clearly and professionally in all contexts. Time management and multi-tasking abilities will enable you to handle the varied demands of this position, while your ability to follow direction ensures alignment with organizational priorities and procedures.
Why Choose H&R Block: Our Commitment to You
Working at H&R Block means joining a company that genuinely cares about helping people—both our clients and our associates. We offer competitive compensation and comprehensive benefits designed to support your health and well-being throughout your tenure with us. While specific benefits may vary based on your role and employment status, we encourage you to visit blockbenefits.com for detailed eligibility requirements and benefits information.
Beyond compensation and benefits, you will experience the satisfaction of contributing to a mission that makes a real difference in people's lives. Tax preparation may seem routine, but for our clients, it represents financial security, peace of mind, and confidence in their financial future. Your behind-the-scenes work ensures that our tax professionals can focus on delivering that exceptional client experience.
If you embrace challenges as opportunities for growth, value winning as a collaborative team effort, and seek to make meaningful contributions in everything you do, we invite you to join us on our journey. You will work alongside passionate professionals who share your commitment to excellence, and you will have opportunities to develop new skills and expand your capabilities in a supportive environment.
Our Commitment to Diversity and Inclusion
H&R Block is proud to be an Equal Opportunity Employer. We do not tolerate discrimination based on race, color, religion, ancestry, age, sex or gender (including pregnancy, childbirth, related medical conditions, and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status, or any other status protected by law.
We believe that diversity strengthens our organization and that inclusion creates the environment where all associates can thrive. Our commitment to these principles is not merely compliance with legal requirements—it reflects our core values and our understanding that the best ideas, innovations, and solutions emerge from teams that represent the full spectrum of human experience and perspective.
Apply Today: Begin Your H&R Block Journey
This Seasonal Operations Technical Specialist position in Coudersport, Pennsylvania, represents an excellent opportunity to contribute to one of America's most trusted brands during our busiest and most important season. Whether you are seeking seasonal employment to supplement your income, exploring opportunities in retail operations and technical support, or looking to gain valuable experience with a respected industry leader, this role offers meaningful work, professional development, and the satisfaction of supporting a mission that truly matters.
We encourage qualified candidates who meet the requirements outlined above to submit their applications promptly. As a seasonal position aligned with tax season operations, this opportunity will be filled quickly to ensure adequate preparation time before our offices open for the season.
Join H&R Block, and discover what it means to be part of a connected culture where your contributions are valued, your development is supported, and your work makes a genuine difference in the lives of millions of clients and communities. We look forward to welcoming you to our team and supporting you as you help us deliver another exceptional tax season.
Apply now and take the first step toward a rewarding seasonal role with H&R Block in Coudersport, Pennsylvania.
For questions about this position or the application process, please contact H&R Block Human Resources or visit our careers website for additional information and resources.
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