 |
| Relationship Manager – Retail Lending in Mumbai |
🏢 Company Culture Snapshot
We foster a customer-first culture focused on integrity, service excellence, and sustainable business growth. Team members are encouraged to develop client relationships, drive process improvements, and deliver measurable value to customers and the business. A friendly, performance-driven environment with regular coaching and opportunities for career advancement.
📌 Job Overview
The Relationship Manager – Retail Lending will engage with retail customers to assess creditworthiness, identify product needs, and recommend suitable lending solutions. The role covers end-to-end loan processing, portfolio counselling to retain quality customers, risk mitigation, and cultivating business from existing and new corporate/developer relationships. Ideal for proactive candidates with strong interpersonal skills and a customer-centric mindset.
🔍 Key Responsibilities
- Meet and interact with retail customers to understand needs and propose appropriate loan products.
- Assess customer creditworthiness through documentation review and financial discussion.
- Manage loan processing, documentation, and follow-through until disbursal.
- Counsel customers to build and retain a high-quality portfolio and reduce attrition.
- Implement risk management and process improvements to enhance portfolio performance.
- Develop and maintain relationships with corporates and developers to generate business leads.
- Provide timely, professional communication to internal and external stakeholders.
🎯 Desired Candidate Profile
- Postgraduate — MBA / PGDM in Finance or Marketing.
- Experience: 0–5 years (freshers with strong aptitude and interpersonal skills are welcome).
- Excellent communication (oral & written), patience, and empathy.
- Customer orientation, high energy, integrity, and process discipline.
- Good negotiation and convincing skills; ability to explain products clearly.
- Time management, teamwork, and a result-oriented attitude.
| Platform | Rating |
|---|---|
| Glassdoor | 3.4/5 |
| Indeed | 3.9/5 |
| AmbitionBox | 3.8/5 |
| Trustpilot | 1.5/5 |
🛠 Essential Skills for Success
🛠 Skill Match Checker
Check if you’re the right fit:
- ✅ PG - MBA / PGDM - Finance, Marketing
- ✅ 0–5 years of lending/credit appraisal experience
- ✅ Strong communication & analytical skills
- ✅ quality portfolio through counselling, risk management, process improvement
- ✅ Customer-centric approach
If you tick at least 4 out of 5, you’re a strong match for this role!
Resume Match Score
📅 Job Posting Details
Date Posted: September 18, 2025
Application Deadline: October 15, 2025
⚠️ Disclaimer
This listing is published for informational purposes. Official application, confirmation and further communication will be handled directly by the employer. Please apply only through the official channel above.
.jpg)
