Business Manager (RPO) - Lead Service Delivery & KPIs at Allegis Global Solutions

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Business Manager (Allegis Global Solutions)

Hyderabad, Telangana, India | Full-time

Corporate illustration of a Business Manager shaking hands with a client executive, symbolizing RPO partnership.






Company Overview

At Allegis Global Solutions, we have built a global reputation for transforming how businesses attract and manage talent. Our teams are passionate about designing people-first talent solutions that strengthen brands and accelerate business goals. With operations across the world, our approach combines data-driven insights with human connection—ensuring clients not only hire the right talent but also build workplaces of the future.

We specialize in workforce management, end-to-end recruitment process outsourcing, and talent strategy consulting, offering organizations the expertise they need to succeed in a rapidly evolving market.

Job Description

Job Summary

As a **Business Manager**, you will lead the overall service delivery of the recruitment team and work closely with the Account Director to measure KPIs and build strong stakeholder relationships. Awareness of the latest trends and sharing knowledge with the wider Allegis Global Solutions RPO community is critical in ensuring we add value to our clients at all times.

Reporting to the Associate Director / Account Director, you will assist in driving best practices across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.

Your duties may include, but are not limited to:

    • Having experience in the recruitment process.
    • Communicating the process and benefits of the solution to key stakeholders, including changes in process, new initiatives/projects, and additional service offerings.
    • Analyzing and communicating recruitment trends, results, and insights (business unit, client, and external market) to drive future recruitment activity, improve compliance, and reduce risk.
    • Monitoring the delivery of recruitment services in accordance with the ‘AGS Way’, ensuring seamless delivery between onsite and offshore resources.
    • Ensuring the team is fully briefed on the contractual recruitment delivery process, including in-scope activities, SLAs, mandatory recruitment stages, and team responsibilities.
    • Developing an effective **Talent Pool framework** for all Business units, including job segmentation, defined sourcing strategies, and engagement plans per role type.
    • Managing relationships with third-party service providers as assigned.
    • Representing the client brand in the market to attract and retain talent, developing a reputation for recruitment best practice, and employer of choice.
    • Monitoring service delivery against contractual terms and managing out-of-scope service requests and proposal support.
    • Recruiting, inducting, and training new team members as required.
    • Ensuring effective **performance optimization** of team members, setting KPIs, devising development plans, and providing mentoring.
    Qualifications
    Requirements
    • Graduate with **12+ years of experience** in lead recruitment delivery or an Account Manager role.
    • Thorough understanding of end-to-end recruitment process methodology within the staffing industry or Corporate HR, preferably in a global organization.
    • High level of experience in a **leadership role** for recruitment solutions, ideally within the **RPO environment**.
    • Successful experience managing multiple searches and stakeholders at different recruitment lifecycle stages simultaneously.
    • Strong written and verbal/presentation skills.
    • Ability to interpret data from various internal and external sources and predict trends.
      Additional Information
      Skills
      :
    • Leadership skills and ability to drive results in a matrix environment.
    • Strong written and verbal/presentation skills.
    • Ability to write client-oriented communications such as emails and job descriptions.
    • Ability to present to clients with group sizes from one to fifteen.
    • Functional personal computer/software knowledge.
    • Proven ability to manage many projects/tasks simultaneously.
    • Proven ability to perform under pressure and tight deadlines.
    • Ability to interact with people at all organizational levels and develop strong client relationships.
    • Market trends orientation.
    • Data analysis and trending skills.
    • Influencing skills.

    Resume Skills to Match This Job

    Leadership Communication Recruitment Process Expertise Data Analysis Stakeholder Management Project Management Strategic Talent Pooling Training & Mentoring Technical Proficiency Problem-Solving Influencing Skills Consulting Skills Work Ethic & Accountability
    Tip: If these skills are featured in your resume, your application is more likely to get selected for this role at Allegis Global Solutions.

    Resume Match Score


    Location & Employment Details

    Location: Hyderabad, Telangana, India

    Job Type: Full-time


    ⚠️ Disclaimer: The job information provided on this page is directly sourced from the employer’s official career site. We do not act as a recruitment agency and are not involved in the hiring process. The resume checker and skill tools are offered solely for user guidance and do not guarantee job selection.
    Credit: Allegis Global Solutions

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