QA Assistant Manager - Footwear Manufacturing (Bata India)

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Assistant Manager – Quality Assurance | Bata India
Assistant Manager – Quality Assurance
📍 Gurgaon, India
💼 SCM - Quality & Claims
⏱️ Full-time

Quality Assurance Manager inspecting a leather shoe in a Bata factory lab to check materials and compliance standards.

 

About Bata India

Bata India is the largest retailer and leading manufacturer of footwear in India, and is part of the Bata Shoe Organization. Incorporated as Bata Shoe Company Private Limited in 1931, the company was initially set up as a small operation in Konnagar (near Calcutta) in 1932.

The Company went public in 1973 and today has established itself as India's largest footwear retailer. It was also the first manufacturing facility in the Indian shoe industry to receive the ISO: 9001 certification.

1,375+
Retail Stores Across India
30,000+
Dealer Network
90+
Years of Heritage

Job Summary

This role plays a key role in ensuring product reliability, consistency, and compliance with industry standards. The position focuses on strengthening quality systems, driving process improvements, and supporting cross-functional teams to deliver products that meet customer expectations and regulatory requirements.

Key Responsibilities

Quality Control & Assurance

Inspect raw materials, components, and finished products against defined standards
Implement and monitor quality systems throughout production
Develop SOPs, checklists, and other quality documentation
Lead Root Cause Analysis (RCA) and manage Corrective and Preventive Actions (CAPA)

Process Improvement

Analyze production data and customer feedback to detect recurring issues
Partner with production, design, and R&D teams to improve product performance
Conduct in-line inspections, final random inspections, and factory audits to ensure compliance

Standards & Compliance

Ensure compliance with domestic and international regulations (REACH, CPSIA, ISO, etc.)
Support the upkeep of certifications such as ISO 9001, SA8000, and others

Team Collaboration

Train operators, supervisors, and junior QC inspectors in quality protocols
Work closely with sourcing, merchandising, and vendor teams on quality alignment

Reporting & Documentation

Maintain quality records, defect logs, inspection reports, and audit documentation
Track and report KPIs to leadership, recommending improvements based on data insights

Qualifications & Skills

🎓 Education

Bachelor's degree in Engineering, Quality Management, or related field

💼 Experience

5–6 years in quality control, assurance, or product improvement

🛠️ Technical Skills

Strong knowledge of RCA, CAPA, SPC, and quality tools

📋 Compliance

Experience with ISO, REACH, CPSIA standards

🧠 Soft Skills

Strong problem-solving, analytical, and communication abilities

🤝 Collaboration

Ability to work with cross-functional teams effectively

Required Skills & Expertise

Root Cause Analysis (RCA) CAPA Management Statistical Process Control (SPC) ISO 9001 SA8000 REACH Compliance CPSIA Standards Quality Auditing SOP Development Process Improvement Data Analysis KPI Tracking Vendor Management Quality Documentation Team Training Cross-functional Collaboration

Resume Match Score - Assistant Manager – Quality Assurance


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