Senior Business Analyst-Pricing (Merchant)
Posted on: January 08, 2026 | Remote India
Company Name: Shipbob.com | Application Deadline: Rolling Basis
Team: Merchant Pricing | Reports To: Senior Manager, Strategic
Division: Strategic Pricing | Employment Type: Full-Time
Location: Fully Remote (India) | Job ID: #LI-SA1
Schedule: Flexible (24X7) | Experience Level: Senior (4+ Years)
About ShipBob
ShipBob is a global supply chain and fulfillment technology platform built specifically for small and mid-market ecommerce merchants. Founded to eliminate the complexity of logistics, ShipBob empowers merchants to scale faster by providing best-in-class fulfillment capabilities, proprietary warehouse management technology, and a global network of fulfillment centers.
With operations across the United States, Canada, the United Kingdom, Europe, and Australia, ShipBob enables businesses to deliver fast, affordable, and reliable shipping experiences to customers worldwide. Merchants can fully outsource their fulfillment operations, use ShipBob’s technology for in-house fulfillment, or adopt a hybrid model across multiple regions.
Backed by world-class investors including Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, ShipBob is one of the fastest-growing technology companies headquartered in Chicago. At its core, ShipBob combines cutting-edge technology, deep logistics expertise, and a strong people-first culture to build the future of global commerce.
Life at ShipBob: Our Culture & Values
At ShipBob, culture is not a buzzword — it’s how work gets done every day. We believe exceptional outcomes come from empowered people who feel ownership over their work, trust their teammates, and understand the impact they create.
Grow with an Ownership Mindset
ShipBob champions continuous learning, accountability, and proactive innovation. Team members are encouraged to challenge assumptions, identify opportunities, and take ownership of initiatives that drive merchant success, company growth, and personal development. Here, you won’t just follow a playbook — you’ll help write it.
Collaborate with Peers and Leaders Alike
We operate in a highly collaborative environment where transparency, trust, and mutual respect guide decision-making. Leaders work alongside individual contributors, and everyone is invested in helping one another succeed. Clear communication and shared accountability enable our teams to solve complex problems together.
High Performance with Purpose
ShipBob is results-driven, but never at the expense of people. Our teams understand how their work directly impacts merchants and shoppers around the world. Success is measured through tangible outcomes, allowing team members to see, feel, and celebrate the impact of their contributions.
Role Description
As a Senior Business Analyst – Pricing (Merchant Pricing), you will play a critical role in shaping how ShipBob prices its products and services across different customer segments and geographies. This position sits at the intersection of data analytics, strategic pricing, and cross-functional collaboration.
You will be responsible for conducting deep data analysis and competitive research to determine optimal pricing strategies that balance merchant value, market competitiveness, and company profitability. Your work will directly influence pricing decisions across ShipBob’s service offerings and help internal teams clearly articulate pricing logic to current and prospective merchants.
Reporting to the Senior Manager, Strategic Pricing, you will partner closely with Sales, Finance, Product, Operations, and Leadership teams to respond to complex pricing questions, build predictive margin models, and continuously improve pricing methodologies. This role requires strong analytical rigor, business acumen, and the ability to translate complex data into clear, actionable insights.
Key Responsibilities
Pricing Strategy & Analytics
Conduct in-depth analytical studies to support pricing initiatives across ShipBob’s merchant services.
Enhance existing pricing methodologies by introducing new metrics, data frameworks, and analytical rigor.
Evaluate pricing effectiveness across customer segments, service types, and geographies.
Predictive Modeling & Margin Analysis
Develop predictive tools and financial models to assess the margin profile of prospective merchants before onboarding.
Analyze cost drivers, volume assumptions, and service usage patterns to forecast profitability.
Partner with Finance and Leadership to support pricing decisions with accurate data insights.
Competitive Research & Market Intelligence
Perform detailed competitor research on similar products and fulfillment services across regional and global markets.
Identify pricing gaps, market trends, and opportunities for competitive differentiation.
Track changes in industry pricing structures and recommend proactive adjustments.
Data Insights & Reporting
Review historical pricing and performance data to identify trends, risks, and optimization opportunities.
Create clear, actionable reports and dashboards that support decision-making across teams.
Highlight potential pitfalls and propose data-driven strategies to improve pricing outcomes.
Stakeholder Collaboration & Communication
Respond to pricing review requests from internal stakeholders and, when required, external partners.
Deliver accurate, timely, and easy-to-understand explanations of pricing logic and outcomes.
Work cross-functionally to ensure consistent messaging and understanding of ShipBob’s pricing strategy.
Process Documentation & Continuous Improvement
Document pricing processes, methodologies, and assumptions to promote transparency and scalability.
Source, validate, and consolidate data from multiple internal systems and teams.
Support ad hoc research requests and special projects as business needs evolve.
What You’ll Bring to the Table
Education & Experience
Bachelor of Science in Computer Science, Engineering, Statistics, or a closely related field (required).
Minimum 4 years of professional experience in core data analytics, business analysis, or pricing analytics.
Technical Expertise
Advanced proficiency in Microsoft Excel (complex formulas, modeling, scenario analysis).
Strong command of SQL for querying, data extraction, and analysis.
Experience working with large datasets and transforming raw data into insights.
Analytical & Business Skills
Ability to think critically about business challenges while quickly absorbing new information.
Comfortable working in ambiguous environments with evolving priorities and tight deadlines.
Strong problem-solving mindset with a focus on practical, scalable solutions.
Communication & Collaboration
Exceptional written and verbal communication skills.
Ability to explain complex analytical findings to non-technical stakeholders.
Confident engaging with senior managers and cross-functional partners.
Mindset & Work Style
Detail-oriented with a passion for accuracy and results.
Ability to manage multiple projects simultaneously without compromising quality.
Thrives in fast-paced, startup-style environments and embraces change.
Perks & Benefits
ShipBob offers a comprehensive benefits package designed to support your health, growth, and overall well-being:
Medical, Term & Accidental Insurance
All Purpose Leave (Casual & Sick): 12 Days
Earned Leave: 15 Days
Public Holidays: 12 Days
Generous Maternity & Paternity Leave
Quarterly Wellness Day
Work From Home Allowance
Exposure to a high-performing global team
Strong learning, growth, and career advancement opportunities
Follow life at ShipBob on Instagram: @lifeatshipbob
Diversity, Equity & Inclusion
We recognize that people come with a wealth of experience and talent beyond just technical requirements. If your background is close to what you see listed here, we encourage you to apply. Diversity of experience, perspective, and skills — combined with passion — is key to innovation and excellence at ShipBob.
ShipBob is an equal opportunity employer and does not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.
About You
The work we do at ShipBob is challenging, complex, and fast-moving — and that’s exactly what excites our team. We look for high performers who thrive in collaborative, results-driven environments and are motivated by meaningful challenges.
You take accountability seriously, approach problems with humility, and are willing to roll up your sleeves when needed. No matter your role or tenure, you’re ready to contribute, learn, and help solve the real-world problems facing today’s global supply chains.
Application Information
There is no fixed deadline for this position. ShipBob accepts applications on an ongoing basis and encourages qualified candidates to apply as soon as possible.
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